Tell us what support is needed
Company, transport, errands, community access, practical peer support, routine support, or overnight reassurance.
Support Now
On-demand support workers, built around real life
Support Now is a Rush Connect & Care service pathway for people who may need practical company-style support, community access, transport, practical peer support, or overnight reassurance without the large-provider feel.
The long-term vision is simple: make safe, suitable support easier to request, closer to calling on a trusted steady person when life needs a bit of backup.
Current stage
Prototype and waitlist
This is not yet a live instant-dispatch marketplace. It is the first public version for testing demand, collecting support requests, and finding suitable workers.
Early access
How it will work
A simple support request flow
Check safety and fit
Support type, urgency, risk, funding, location, worker suitability, and boundaries are checked before matching.
Match with a suitable person
The aim is a practical match: someone calm, reliable, nearby, and appropriate for the person and support need.
Confirm and follow up
Details, pricing, boundaries, and next steps are confirmed before support begins, with feedback after support.
Support types
What people may request
Company and community access
A steady person for walks, errands, appointments, groceries, coffee, social connection, or getting out of the house.
Practical peer support
Support that feels relaxed and practical for people who may respond better to trust, activity, and conversation.
Overnight reassurance
Sleepover-style support where an appropriate worker provides a calm presence so someone feels less alone overnight.
The future version may include live availability, location-based matching, worker profiles, request tracking, payment handling, and ratings. The first version is deliberately simpler: collect the right information, protect safety, test demand, and build a worker network before adding automation.
Support Now is not crisis support, emergency response, clinical therapy, medical care, behaviour support, or a replacement for urgent services. NDIS-related support must also fit the participant, plan, funding type, and lawful support rules.
For clients, families and referrers
Request support or join the early access list
For workers
Express interest in joining the future worker network
Build order
What needs to exist before this becomes a full app
Safety and boundaries
Service rules, escalation steps, incident process, suitability checks, worker expectations, and support categories.
Worker network
A clear onboarding path for workers, including documents, checks, references, service scope, and availability.
Matching and payments
Availability, request tracking, session confirmation, invoicing, payment links, cancellation rules, and feedback loops.