One-to-one NDIS support worker in Melbourne

Rush Connect & Care provides practical one-to-one NDIS support across Melbourne, with a focus on the inner and northern suburbs. Support may include community access, routine building, transport, appointments, social connection, overnight reassurance, and practical goal follow-through.

• Community access and social participation
• Daily living support, routine, and appointments
• Goal-based support and capacity building
• Transport and practical assistance
• Steady relational support with lived understanding

• Checks and credentials include a Working With Children Check, NDIS Worker Screening, NDIS training, Victoria Police Check, and necessary insurance.
• Rush Connect & Care is an unregistered provider and is clear about funding fit before support begins.
• Clear boundaries are part of the service: Rush Connect & Care is not crisis support, therapy, emergency response, behaviour support, or medical care.
• Support is practical, one-to-one, with communication kept clear for participants, families, plan managers, and support coordinators.
• Built as a small, one-to-one support service, Rush Connect & Care prioritises consistency, trust, and real-world outcomes over high-volume service delivery.

Rush Connect & Care can support self-managed and plan-managed NDIS participants where the support is appropriate for the participant’s goals, plan, and funding type. The service is intentionally one-to-one, practical, and relationship-based, and may include community access, routine building, appointment support, social connection, confidence building, and practical goal follow-through.

As an unregistered provider, Rush Connect & Care is not suitable for every funding arrangement. Participants using NDIA-managed funding generally need registered providers. Participants, nominees, support coordinators and plan managers should confirm the funding pathway before booking ongoing support.

NDIS rules and planning processes are changing, including clearer rules about what NDIS funding can be used for and staged changes to planning and support needs assessments. Participants, families, support coordinators, plan managers, NDIS service providers and other service providers are encouraged to check the participant’s current plan, funding periods, and support categories before booking ongoing support. Where appropriate, Rush Connect & Care can review the support approach with the participant and their support network so the service continues to meet the client’s needs and remain focused on the individual’s best interests.

Rush Connect & Care works in line with the NDIS Code of Conduct. This service is not clinical therapy, crisis support, emergency response, behaviour support, or medical care. The focus is reliable, high-quality practical support that helps participants work toward meaningful outcomes.