For referrers

Referral-ready NDIS support

Rush Connect & Care offers a smaller-scale, sole trader model for participants who benefit from steady one-to-one support. It is built to be straightforward for support coordinators, plan managers, NDIS service providers and other service providers to assess: clear pricing, referral-ready documents, participant-led communication, and supports only taken on where fit, goals, and funding line up well.

RCC currently operates as an unregistered NDIS provider. Referrals are most suitable for self-managed and plan-managed participants where the participant’s funding arrangement allows an unregistered provider and the support need is within RCC’s service boundaries.

Referrals welcome

Currently accepting support referrals in Melbourne

Rush Connect & Care is currently accepting referrals for person-centred support in Melbourne. We work with participants, families, support coordinators, recovery coaches, and plan managers to provide reliable, flexible support focused on independence, wellbeing, and meaningful outcomes.

Why refer to Rush Connect & Care?

  • Professional Indemnity and Public Liability insurance
  • Clear communication
  • Simple referral pathway
  • Person-centred support
  • Flexible and reliable service

Referral pathway

  1. Send referral enquiry
  2. Initial intake conversation
  3. Service agreement
  4. Supports commence

Send referrals to: [email protected]

Why this page exists

What referrers usually need to know quickly

Smaller-scale and personal

The service is intentionally one-to-one and relationship-based, which can be a strong fit for participants who do better with consistency rather than a larger provider model.

Clear documents and pricing

Key documents, pricing information, and editable referral materials are available online so due diligence stays practical and fast.

Participant-led and ethical

Referrals are accepted only where the support is appropriate, participant choice is respected, and communication stays transparent.

Unregistered provider clarity

RCC is clear upfront about funding fit, service boundaries and when a registered provider may be required.

Support coordinator pathway

Need a quick service-fit page?

Support coordinators, plan managers, allied health referrers and service providers can use the dedicated support coordinator page to check location fit, pricing, referral details, documents and service boundaries before making an enquiry.

Referral fit

When Rush Connect & Care may be a good option

  • Participants who would benefit from a steady support worker with lived experience and relatability, including people who feel a male support worker may be the right fit
  • Participants needing support with routine, appointments, motivation, community access, and day-to-day stability
  • Participants who do better with a smaller, more personal support relationship
  • Self-managed and plan-managed participants where goals, funding type, and practical support needs align clearly

This page uses the official NDIS language of support coordinators and plan managers because that is the wording participants, providers, and Google are most likely to recognise, while still being useful for NDIS service providers and other service providers making referrals.

Who this page is for

Built for NDIS referrers who need quick clarity

Support coordinators

Quickly check service fit, boundaries, pricing, resources, and the next step for participants who may benefit from steady one-to-one support.

Plan managers

Find transparent rates, insurance evidence, service documents, and practical information to help assess budget fit and payment readiness.

NDIS providers and community health workers

Useful for NDIS provider CEOs, team leaders, recovery coaches, community health workers, and local services exploring referral pathways or collaboration.

Trust signals

What helps referrers assess the service

NDIS-aligned practice

Supports are delivered with attention to participant choice, privacy, record keeping, safe practice, and clear boundaries.

Below current NDIA price limits

Rates are set below current NDIA price limits, helping plan managers and families assess value and budget fit more easily.

Visible profile and updates

LinkedIn, documents, and update posts all work together to show an active, transparent business presence rather than a placeholder website.

Next step

Make the referral pathway straightforward

If you want to check fit, view the referral documents, or ask a quick question before referring, use the options below and I can point you in the right direction.