Peer support in Melbourne & northern suburbs

Lived experience.
Everyday support.
That understands.

A personal, one-to-one approach to peer support, community access and everyday life.

Work directly with Rupert, an independent support worker bringing lived experience, practical help and a steady presence.

Real connection.
Practical support.
At your pace.

Rush Connect & Care logo

Lived experience in action

Choice, independence and inclusion

A more connected everyday life

Peer support

Understanding shaped by lived experience.

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Community access

Get out, take part and feel more connected.

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Everyday support

Practical help with routines and individual goals.

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Overnight support

A calm presence for a more settled night.

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One-to-one support in Melbourne

Connecting people with the right support, sooner

Practical one-to-one support for participants, families, and referrers who need clear communication, consistency, and trusted support pathways.

Rush Connect & Care is a smaller-scale sole trader service offering practical NDIS support work and peer support across Melbourne. The service is built around a practical, one-to-one approach that feels grounded, relatable, steady and personal, particularly for participants, families and referrers seeking an alternative to large-provider environments.

NDIS support is available for participants of all ages and backgrounds, from younger participants through to older adults, with flexible support tailored to individual goals, routines and day-to-day needs.

Rush Connect & Care currently operates as an unregistered NDIS provider. This can suit self-managed and plan-managed participants where the support is appropriate for the participant’s plan, goals, funding type and preferences.

Backed by lived experience, NDIS training and a community-focused approach, Rush Connect & Care aims to provide support that feels genuine, approachable and reliable.

Local NDIS support

Melbourne support with a northern suburbs focus

Rush Connect & Care provides practical one-to-one NDIS support across Melbourne, with a focus on the inner and northern suburbs. Support may include community access, routine building, transport, appointments, social connection, overnight reassurance, and practical goal follow-through.

Why Rush Connect & Care

Practical peer support highlights

Our mission

Our longer term vision is to connect people who need support with support workers as quickly as possible.

Small and unique

At Rush Connect & Care, quality support starts with genuine connection. We provide personalised one-to-one support focused on trust, consistency, independence, and wellbeing, helping participants feel comfortable, understood, and supported every step of the way.

Lived experience

Peer support shaped by firsthand experience of psychosis, schizophrenia, recovery, and rebuilding confidence.

Qualified and screened

Rush Connect & Care is committed to providing safe, professional, and reliable support. The service is backed by relevant NDIS training, screening clearances, a Working With Children Check, Victoria Police Check, and appropriate insurance so participants and families can feel confident.

Growing referral pathways

Rush Connect & Care is actively building relationships with participants, families, support coordinators, plan managers, allied health providers, community organisations, and other support workers. We welcome genuine conversations that help people access the right support sooner.

Support Now

A future-facing pathway for practical support, company-style help, community access, peer support and overnight reassurance.

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Why the model works

What makes the support different

Small and unique

Rush Connect & Care adopts a simple and direct way of delivering quality support.

Relatable peer support

A strong fit for people who benefit from relatability, lived understanding, and a calmer style of practical support.

Practical next steps

Support can include routine, motivation, appointments, community access, confidence building, and steady follow-through.

Business study, screening, and credibility

The service is backed by a Diploma of Business, NDIS Worker Screening, and clear documentation that gives families and referrers confidence.

NDIS support remains available for self-managed and plan-managed participants across ages and backgrounds where an unregistered, smaller-scale provider is the right fit. The referral pathway is also clear for parents and carers, support coordinators, plan managers, NDIS service providers and other service providers looking for a relationship-based option.

For referrers and sector partners

Clear information for people searching for NDIS support

Support coordinators

Referral-ready details for support coordinators who need a smaller Melbourne NDIS support worker option with clear communication, documents, and practical follow-through.

Plan managers

Transparent pricing, insurance evidence, and service information that helps plan managers and families check fit before support begins.

Community health workers

A clear pathway for community health workers, recovery coaches, and local services looking for practical one-to-one support options in Melbourne.

NDIS providers and CEOs

Useful information for NDIS provider leaders, sole traders, and service partners exploring referral pathways, collaboration, or reliable support worker networks.

Ready to take the next step?

Choose the support that fits

If you are ready to explore one-to-one support, ask a question, or check whether RCC may be the right NDIS pathway, each next step is designed to feel simple and calm.

Stay connected

Latest articles and support worker enquiries

For support workers

Qualified support workers are welcome

If you are a grounded, reliable support worker with relevant experience in practical peer support, mental health, community access, NDIS support, or your own lived experience, I would love to hear from you. Lived experience can be a real strength when someone is stable, self-aware, ready to support others, and able to work with clear professional boundaries. This supports Rush Connect & Care’s mission to connect people who need support with support workers as quickly as possible.

A Working With Children Check, NDIS Worker Screening, emotional stability, and a calm, person-centred approach are highly regarded.

Important: Rush Connect & Care is not a crisis service. If there is immediate danger or urgent mental health risk, call 000 or Lifeline on 13 11 14.